Europe/Paris
WorkJanuary 1, 2021

Multi-Brand Audience Sharing: Prioritization and Conversion Impact

Marketing Activation
Source: Multi-brand retail group x Fashion e-commerce retailer - Audience Sharing (GCP, Retail media platform) Context:
  • Implementation of marketing audience sharing between multiple brands via a third-party (retail media platform)
  • Challenge of establishing common audience definitions between brands
  • Implementation of audience prioritization framework between brands
Technologies:
  • Retail Media Platform: Retail media platform
  • Data Warehouse: BigQuery (audience building)
  • Audience Sync: Custom pipelines (API-based)
  • Privacy Tech: Hashing and tokenization
  • Orchestration: Airflow
Technical Solutions:
  • Privacy-safe activation: hashed identifiers (never share raw PII)
  • Consent-aware audience activation
  • Daily audience refresh with automated sync
  • Audience prioritization framework (multiple brands competing for same customers)
Results:
  • Measurable impact on conversion rate and marketing campaign ROI
  • Established third-party audience sharing processes
  • 2-3x higher conversion vs generic targeting (first-party data advantage)
  • GDPR-compliant activation (hashed IDs, consent enforcement)

Related projects

Customer 360°, data pipelines, cross-channel activation, segmentation, business-optimized privacy all delivered in production at scale for retail and luxury.

38M+

Contacts Managed

€5B+

Managed Revenue

32+

Countries

7+

Years CDP Expertise

Data Quality Monitoring: Automated Testing and Time-to-Market Alerting

Data Engineering
Automated data testing for developer time-to-market optimization, automated verification of data engineer work, and real-time alerting on quality anomalies.

Data Team Workflow: Agile, CI/CD, and Time-to-Market Optimization

Data Engineering
Development workflows with data delivery manager and data engineers: agile/kanban processes, priority management, automated testing, CI/CD, and time-to-market optimization.

Data Enrichment Campaigns: Progressive Profiling and Consent-Aware Strategy

Marketing Activation
Marketing/service campaigns for customer data enrichment with targeting by country/brand, service vs. marketing message arbitration based on consents, and profile completion optimization.

Customer 360° Datamarts: Single Source of Truth and Executive Dashboards

BI & Analytics
Implementation of datamarts and BI dashboards for large luxury company with single source of truth, business domain architecture, and executive steering dashboards.

GDPR Privacy Program: Governance Accelerator and CNIL Audit Readiness

Privacy & Compliance
GDPR as data governance and quality accelerator: consent and rights management processes, policy versioning, team training, and demonstration of business benefits (data quality, lineage, catalog).

Data Catalogue: Discoverability, Governance, and Self-Service Adoption

Data Governance
Implementation of data catalogue for large luxury company with business/technical definition alignment, adoption strategy, and improved data discoverability and quality.

User Journey Optimization: Cross-Channel Campaigns and Behavioral Targeting

Marketing Activation
Behavioral segmentation engine and automated campaign triggers optimized for user journey.

Multi-Brand Governance Framework: RACI and Cross-Group Steering

Data Governance
Data governance framework for multi-brand and multi-country company with stakeholder RACI, roles/responsibilities, data management processes, and cross-house/technical team steering.

Multi-Country Marketing Opt-in: Opt-in/Opt-out Strategy by Country

Privacy & Compliance
Implementation of consent management framework across 32 countries with opt-in rate optimization (+18-22%) and 100% compliant marketing activation generating 70-85% addressable audience.

Global CDP Platform: 18M+ Contacts, 32 Countries, €1B+ Sales

CDP & Platform
CDP deployment covering 18M+ contacts, 32 countries, €1B+ sales with Customer 360°, marketing activation, and multi-jurisdictional privacy compliance.

Multi-Brand Cannibalization Analysis: Optimizing Global Customer Value

BI & Analytics
Cross-brand customer cannibalization and complementarity analysis for retail group, with multi-brand CLV measurement and global customer value optimization strategies.

Multi-Brand CDP: 20M+ Contacts, €4B+ Unified Sales

CDP & Platform
Group CDP consolidating 20M+ contacts and algorithms across multiple brands (€4B+ sales) with customer deduplication graph and complete infrastructure as code.